[Last Modified: September 14, 2014]
Concepts'n'Clarity® (âCNC,â âwe,â or âusâ) provides, through this web site (the âSiteâ), the ability to use certain features, services and functions relating to the In-Person Private, Online Private and Classroom test preparation tutoring services offered by CNC (the âServicesâ). The terms and conditions applicable to our Services are set forth in our CNC User Agreement.
1. The Information We Collect and Store
CNC may collect and store the following information:
Information You Provide. When you become a Registered User of the Services, we collect some personal and financial information through our registrations forms, such as your name, telephone number, credit card or other billing information, e-mail address and home and business postal addresses. This information allows us to register you as a Registered User of the Services, to bill you for our Services, and to analyze your use of the Services.
Log Data. When you use our Services, we automatically record information from your computer or other device, its software, and your activity using the Services. This may include the deviceâs Internet Protocol (âIPâ) address, browser type, the web page visited before you came to the Site, information you search for on the Site, locale preferences, identification numbers associated with your devices, your mobile carrier, date and time stamps associated with transactions, system configuration information, and other interactions with the Service.
Cookies. We also use âcookiesâ to collect information and improve our Services. A cookie is a small data file that we transfer to your computer or other device. We may use âpersistent cookiesâ to save your registration ID or account name and login password for future logins to the Services. We may use âsession ID cookiesâ to enable certain features of the Services and to better understand how you interact with the Services. You may instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the web sites you visit. If you do not accept cookies, however, you may not be able to use all aspects of the Service.
2. How We Use Personal Information
Personal Information. In the course of using the Services, we may collect personal information that can be used to contact or identify you (âPersonal Informationâ). Personal Information is or may be used: (i) to provide and improve our Services, (ii) to administer your use of the Services, (iii) to better understand your needs and interests, (iv) to personalize and improve your experience, (v) to conduct marketing analysis, (vi) to provide or offer updates of the Services, and (vii) to send promotional and other announcements. If you no longer wish to receive communications from us after you are no longer actively using our Services, please follow the âunsubscribeâ instructions provided in any of those communications.
3. Information Sharing and Disclosure
Compliance with Laws and Law Enforcement Requests; Protection of CNC's Rights. We may disclose information to a third party (a) to comply with laws or respond to lawful requests and legal process, (b) to protect CNC and its agents, customers, users, and others, including to enforce our agreements, policies, and terms and conditions of use, (c) to prevent fraud or abuse of CNC or its users, (d) to protect CNCâs property rights, and/or (e) to respond to an emergency, or protect the personal safety of any person, upon the good faith belief that such actions are necessary.
Third Party Payment for Services. If your parents, guardian(s) or a third party organization (such as an institution, academic or otherwise) pays for or subsidizes the fees for our Services, we may share your Personal Information with them at their request. This may include information concerning the content of your sessions, our assessment of your progress, specimen test results, and your self assessments and responses to surveys. If you personally pay for your use of the Services, without the involvement of your parents or a third party organization, we will not share your Personal Information.
Non-private or Non-Personal Information. We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics for our Services.
4. Changing or Deleting Your Information; Data Retention
If you are a Registered User, you may review, update, correct or delete the Personal Information provided in your registration or account profile by changing your âaccount information.â If your personally identifiable information changes, or if you no longer are using our Services, you may update or delete your Personal Information by making the change on your account registration information. We will retain and use your Personal Information and other information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
5. Public Information; Linked Web Sites
Our Services may involve publicly accessible services such as blogs and forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. Your posts may remain even after you stop using our Services. Our Site includes links to other web sites whose privacy practices may differ from those of CNC . If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any web site you visit.
The security of your information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we, or trusted third party services acting on our behalf, encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the information submitted to us, both during transmission and once we receive it. No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee its absolute security.
7. Contacting Us
8. Changes to This Policy